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- If you’re not satisfied for any reason with your first purchase of Cresmowear products. We’ll make it right by issuing a refund or allowing you to exchange the undergarment.
- Just contact us with your order number or invoice details and confirm whether you’d like a refund for the product or an exchange to get something more comfortable.
- Only applies to your first worn undergarment [of each type], per customer.
- To ensure a successful refund, please make sure that your item is in as new condition, where the item(s) should be unused, unworn, unwashed, undamaged and that you have the original packaging on hand.
- Requests must be made within 15 days of delivery for online orders.
- If you choose to replace the undergarment, we will ship the item to you free of charge
- For all the other returns and exchanges, please see our standard return policy.